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Sheraton Centre Toronto Hotel Exterior photo

Sheraton Centre Toronto Hotel Interior photo

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Key details

About the Hotel

123 Queen Street West, Toronto, M5H 2M9

Steps from Nathan Phillips Square

Great

8.4

8.9

/10

4.3

4.0

Loved by Sheraton Centre Toronto Hotel guests

Club lounge access

Wonderful staff

Delicious appetizers

Beautiful city view

Spacious room

Comfortable bed

"A swimming pool which is partially inside and outside in winter; heated it is perfect."

Dorothy from United States

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"The hotel is connected to the underground Path with shops and parking."

Honeybunny03 from United States

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"Excellent location, great room view of the CN tower (23rd floor)."

Matthew

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4-star city-center hospitality in Toronto

Amenities

Sheraton Centre Toronto Hotel offers an expansive outdoor pool, a fully equipped fitness center, and over 60,000 square feet of event space. The hotel is connected to the PATH, a network of underground pedestrian walkways providing easy access to shopping and attractions. Guests can also utilize the on-site business center and concierge services for added convenience.

Rooms

The hotel features 1,372 guest rooms, including a selection of suites with stunning city views. Each room offers a signature Sheraton Sleep Experience bed to enhance rest. Guests can take advantage of spacious workstations and complimentary bottled water.

Location

Located in downtown Toronto, the hotel is steps away from the CN Tower and the Rogers Centre. Guests have easy access to cultural landmarks like the Art Gallery of Ontario and the Royal Ontario Museum. Nearby public transportation provides connections to the rest of the city.

Dining

The hotel includes the acclaimed Carveries Restaurant, serving a varied menu of seasonal dishes. Guests can unwind at the Link Café, which offers grab-and-go options. The Atrium Bar is an inviting space for cocktails and casual dining.

Business

Sheraton Centre Toronto Hotel provides comprehensive business services including meeting rooms equipped with the latest technology. The hotel hosts corporate events with catering options tailored to different needs. High-speed internet access is available throughout the facility.

Highlights

Location: Steps away from the CN Tower

Rooms: 1,372 guest rooms with city views

Dining: Carveries Restaurant with seasonal menu

Business: 60,000 square feet of event space

Must-do experiences

Visit the St. Lawrence Market for fresh local produce and artisanal treats.
Explore the Art Gallery of Ontario for stunning Canadian and global art.
Take a stroll through the Distillery District for unique shops and food.
Don't miss the iconic CN Tower for breathtaking views of the city.
Try Peameal Bacon Sandwiches at the Carousel Bakery in the market.

Location: Perfect

9.4/10Review score

See hotel location on map

Guest Emotional Experience

Perfect for Finding FriendsLively social scene

“The lounge was a nice addition this time around and we enjoyed the lobby's hustle and bustle.”

Kendra from United States

Shine on SocialsPicture-perfect views

“The view from our room was of the Toronto sign and looked gorgeous at night.”

Castillo from Canada

Away at HomeA valued guest

“Every staff member we encountered from management to front desk folks were outstanding and made us feel like very valued guests.”

Kiltboys from Canada

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Junior Suite 1 King
2 persons
34 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Suite 1 King
2 persons
46 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Shower
room details
Deluxe Suite 1 King
2 persons
46 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Shower
room details

Show all rooms

Check Dates & Room Rates

See what's available for your travel dates

August 2026 - August 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Cycling

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Sheraton Centre Toronto Hotel, culinary experiences come alive through a delightful fusion of local flavors and modern dining styles. With options that cater to various dietary preferences and immersive settings, each meal is an opportunity to indulge in Toronto's vibrant food scene.

Dual Citizen
American, Local
Ambiance
Family-friendly and modern atmosphere
Key Offerings
Enjoy a diverse menu featuring vegetarian, vegan, gluten-free, and dairy-free options, perfect for all diners. Start your day with a hearty breakfast or gather for a delicious brunch; dinner options continue the culinary journey.
Reservation
No
Open daily from 06:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
43 Down
Local, International
Ambiance
Stylish and modern dining experience
Key Offerings
Dine on gluten-free delights in a chic setting that highlights seasonal offerings. The evening menu tantalizes with a variety of international inspirations, creating a relaxed yet refined dining atmosphere.
Reservation
Recommended
Open from 5:00 PM to midnight Tuesday through Thursday and until 1:00 AM on Friday and Saturday.

Sheraton Centre Toronto Hotel Location

123 Queen Street West, Toronto, M5H 2M9

Explore Toronto

Nathan Phillips Square

3 minutes' walk

Iconic public square hosting events and art installations, surrounded by beautiful architecture and lush gardens.

CF Toronto Eaton Centre

6 minutes' walk

Premier shopping destination with over 230 stores under a stunning glass canopy, perfect for retail therapy.

Toronto City Hall

2 minutes' walk

Famous landmark known for its unique architecture, offering year-round public events and guided tours.

Art Gallery of Ontario

14 minutes' walk

Home to an extensive collection of artwork, the gallery features special exhibitions and family-friendly programs.

Biking at Hto Park

20 minutes' walking

Urban oasis with bike paths and scenic views, ideal for leisurely rides or quick workouts. Rentals available nearby.

Yoga Classes

15 minutes' walk

Various studios offer classes for all levels, perfect for relaxation and rejuvenation after a busy day.

The Keg

3 minutes' walk

Steakhouse offering a cozy atmosphere with signature steaks and fresh seafood. Reservations recommended.

Osgoode Hall Restaurant

2 minutes' walk

Charming spot featuring a mix of local and international cuisine. Known for gluten-free options and a fine dining experience.

Scotiabank Arena

15 minutes' walk

Major venue for concerts and sports events, hosting a vibrant atmosphere filled with energetic performances.

Harbourfront Centre

19 minutes' walk

Cultural hub featuring art exhibitions, music performances, and family-friendly events right by the waterfront.

Getting around

City Centre
Toronto 4 min · 1000 ft
Airports
Billy Bishop Toronto City (YTZ) 6 min · 2.3 mi
Pearson (YYZ) 44 min · 18.0 mi
Train
Toronto Union Station 10 min · 2700 ft
Underground
Osgoode Subway 3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CAD 15.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, PanjabiÂ / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese

Number of floors:

Number of rooms:

1372

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review score

Based on 2009 verified reviews

8.5 /10

Great

84 %

Recommend

Breakfast

9.0/10

Cleanliness

8.9/10

Comfort

8.9/10

Facilities

8.6/10

Free WiFi

8.1/10

Location

9.4/10

Paid Wi-Fi

8.1/10

Staff

8.8/10

Value for money

7.8/10

Pros

Central location

Welcoming front desk

Comfy bed

Cons

Cold pool water

Small room size

based on 2506 reviews

4.5/5

Paul from Canada

Single

Guest Room 1 King

4 nights in November 2025

Reviewed: February 03, 2026

9/10

Excellent Downtown Stay

comfortable bed convenient location well-equipped gym super clean rooms

The room included a very comfortable bed and I slept well. The hotel location was convenient for accessing various attractions. I found the gym to be well-equipped, it has various machines. I also appreciated the cleanliness of the rooms, it was super clean.

The noise level in the lobby was slightly high due to music, it was sometimes difficult to hear conversations.

Facilities

9/10

The fitness center features three treadmills and two stationary bikes, ensuring guests have options for their workouts. The pool area includes twenty loungers plus a shaded section, with a space for relaxation. These amenities .

0 Helpful

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Jacques from France

Couple

Guest room 1 King

4 nights in October 2025

Reviewed: December 05, 2025

6/10

Acceptable Stay with Issues

dated room poor breakfast service

The location was quite central allowing easy access to nearby attractions.

The room felt quite dated, not reflecting the price paid. The breakfast service was a total mess. The buffet area was small, crowded, and it took ages for staff to replenish items. The noise level in the lobby was intense, with loud music and a general commotion , made it hard to hear the staff at reception. Apply

0 Helpful

thomas from germany

guest room 1 king

3 nights in June 2025

Reviewed: July 17, 2025

8.7/10

great stay close to square!

modern hotel spacious rooms nice pool

the lobby looked good and modern. my room was clean and it was also quite spacious. i took a great rest in the swimming pool.

the noise at the reception was horrible, with loud music. i struggled to hear the staff.

Dining

8/10

i found delicious breakfast being served. the hotel offered a nice lounge with good coffee. there also are many options nearby if you want different culinary experiences.

Rooms

9/10

the room included a king bed that felt amazing. the room have a fridge which is very convenient. high speed internet was available and that help me with my work tasks.

Service

9/10

the front desk was very efficient. the staff are friendly and accommodate any requests. i was well taken care of , and felt that they have high hospitality standards.

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